Updating the management systems does not necessarily require IT investment. Assigning accountability for the success of the business to owners, managers, sales, administration and operations turned this construction company around in less than one year.

In this case, a regional bank holding company's acquisition program failed to integrate diverse operations and platforms. Management was losing control and the regulators were threatening action.

Decades of success and extraordinary profits created a strategic weakness for this family business. A new direction and reconnecting with customers got this business back on track.

In this case, the application of "hidden capabilities" saved a failing transit company, yielding much more time for the company's core mission. A business and government partnership success story was also created.

In this case, restructuring the operations of a failing reservation consolidator created a dramatic turn-around. Change Management maintained the momentum.